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 What information do we collect? 

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them
  • In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. 
    For example, this might include time-stamps, the last page or product you visited, the indication that you logged in.

We do that in order to:

-       remember who you are after you log in so that you do not need to authenticate at each click;
-       monitor if our website is running with the high performance we are dedicated to providing;
-       let you browse between products without having to start back from the home page at each click;
-       remember if you put something in your shopping cart before you decide to checkout; and
-       control that your data is processed securely.


How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

 

Order information you expressly provide
If you buy something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.

Accounts
You can sign up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you do not have to provide all of your information over again -- you just have to log in. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent, we will open your account. We also give you the possibility to easily withdraw your consent and delete your account. Just connect with us at  sales@magiccirclemusic.com and let us know your decision.

Partial Purchases
If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Just connect with us at sales@magiccirclemusic.com  and let us know your decision. Your privacy means a lot to us and we will stop sending you these communications right away.
 

Reviews
If you have completed a purchase, we will send you an email to ask you to review the product you bought. We want to be sure that whether you love your purchase or have a complaint, you can share your opinion with other customers.

Personalization
We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalized experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block. Scroll down for our Cookie Policy.

 

Use of "cookies"
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.


How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. 
All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

All credit card transactions are processed through Authorize.net and no employee at The Kingdom Of Steel has the ability to see any customer’s credit card number other than the last four digits. 

How do we process your information?
We use an external provider to run our store, BigCommerce.  BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best-in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce. 11305 Four Points Drive / Building II, Third Floor / Austin, TX 78726

Through BigCommerce, we also use other, highly specialized external providers to provide the most competitive services. For example:

  • Order information:
    • StitchLabs
    • S-Loyalty

  • Payment: 
    Our store is SSL compliant (a very strict industry standard with requirements for the security of credit card information) and all credit card transactions are processed through Authorize.net.  We are also integrated with World PayPaypal.com and Signifyd – providing guaranteed fraud protection for e-commerce. 

  • Shipping: 
    We integrate with a number of shipping companies to fulfill your orders: 
    • Deutsche Post DHL Group
    • FEDEX
    • UPS

Partnering with highly specialized external companies allows us to focus on what we do best, selling great products.


Do we disclose the information we collect to outside parties?
The Kingdom Of Steel does not sell, trade, or otherwise transfer to outside parties your personally identifiable information or financial information. The information The Kingdom Of Steel retains is strictly for record keeping and future store promotions only.
We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.


How can you control your personal data?
If you are one of our customers in www.thekingdomofsteel.eu and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honored to enforce without undue delay: Access, Correct, Erasure, Port, Object.
If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at sales@magiccirclemusic.com We will be more than happy to help.


How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
 

How long do we keep your data?
We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons.
Therefore, we might need to retain certain data even if you ask to delete it.  

Do we have any legal obligations when handling your data?
Many. We might need to share your personal information to comply with applicable legal and/or tax obligations. 

How can you reach out to us for privacy matters?
You can contact us at sales@magiccirclemusic.com

 

Do you need to lodge a complaint?
If you have any privacy complaint, please send your complaint to webmaster@magiccirclemusic.com using the reference Privacy Complaint.

 

Any update?
If we update our Privacy Policy to reflect a change or improvement of our services or a new legal obligation, we will publish the new version on our website, and we will make it clear on our home page www.thekingdomofsteel.eu and www.thekingdomofsteel.com so it will be visible as you enter our store.


Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on October 11, 2018.

Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.